Ongoing Maintenance & SLAs

Keep your wireless infrastructure running smoothly with expert support and tailored service agreements

Reliable Maintenance for Vital Networks

Proactive Support for Critical Connectivity

Your wireless network is only as strong as the service that supports it. Our Ongoing Maintenance and Service Level Agreements (SLAs) are designed to protect performance, reduce downtime and extend the life of your infrastructure.

From routine inspections to 24/7 monitoring, we help ensure your point-to-point links, microwave radios and private networks continue to operate at peak efficiency, across any sector or deployment.

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What Our Maintenance Packages Include

Preventative Maintenance & Site Care

Scheduled quarterly or annual site visits
Visual inspection, equipment cleaning and cable checks
Antenna realignment and mounting assessments
RF health checks (RSSI, SNR, modulation rates)

Remote Monitoring & Diagnostics

SNMP-based monitoring and real-time performance alerts
Access to dashboards and health indicators
Proactive issue identification and resolution tracking

Firmware, Updates & Hardware Support

Security patching and software upgrades
Hardware replacement (antennas, radios, cables)
Vendor liaison for warranty and part servicing

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Customisable SLAs to Match Your Needs

Choose the response time and coverage that suits your site’s risk profile and criticality.

Our Accreditations

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Flexible Solutions, Seamless Integration

Multi-Vendor Expertise Across Sectors

Our support engineers are trained across all major wireless platforms and technologies. We maintain networks for:

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Protect Your Network Investment

We help you avoid costly downtime and maintain long-term network health. Our SLAs are cost-effective, flexible and backed by expert support.

Call us:

0151 282 1800

Discover Our Services

We offer a full range of services tailored to meet the specific needs of each sector — from initial planning through to installation and ongoing support.