As electric vehicle (EV) adoption continues to grow across the UK, charging stations have become critical infrastructure and with that comes the need for reliable mobile connectivity. Unfortunately, many EV charging points located in underground car parks, multi-storey garages or remote areas suffer from weak or non-existent indoor signal. While it may seem like a minor inconvenience, the consequences can be far-reaching.
1. Failed Transactions and Lost Revenue
Most EV charging stations rely on mobile data connections for processing payments. Poor signal can cause card readers or mobile apps to time out, leaving users unable to complete their charge. This not only results in lost income, but also affects user trust and satisfaction.
2. Frustrated Drivers and Negative Reviews
EV drivers expect seamless functionality. If your site struggles with signal dropouts or app errors, frustration builds quickly, often resulting in negative online reviews or social media complaints. These can damage the reputation of your brand or facility, especially if competitors offer a more reliable experience.
3. Missed Alerts and Maintenance Issues
Many modern charging systems are monitored remotely via cloud-based platforms. Weak signal can delay or block critical alerts and diagnostics, increasing the time it takes to resolve faults. Unresolved issues can lead to longer downtimes and lost footfall.
4. Compromised Safety and Connectivity
Poor mobile coverage also presents a safety concern. Drivers unable to make calls or access emergency services are placed at unnecessary risk — especially in enclosed or poorly lit areas like underground car parks.
Boost Reliability with a Signal Booster Solution
To avoid these pitfalls, EV charging sites need consistent, strong mobile coverage. At Rapid Wireless, we install Ofcom-compliant signal booster systems that ensure reliable 4G/5G connectivity across all major UK networks. Whether your site is underground or spread across multiple levels, we’ll tailor a solution to eliminate blackspots and protect your operations. Speak to us today!
